Before using website & application, idsMED is rarely acknowledged by its target audiences in Indonesia. They are also doing the offline transaction for selling the medical supply solutions. The sales process that only relies on this method is quite difficult to rely on because the idsMED team has to get as many as possible customers without knowing if they’re reaching the target every day or not. Of course, without market their product and services in the digital world, it must be quite tough to compete with their other competitors in Indonesia.

Their prospective customers also not instantly believe in offers from idsMED simply because they have not seen the examples of products or testimonials directly from other customers who have already bought products from idsMED.