Before using the Demo Unit Website & Apps, idsMED faced some difficulties in their booking equipment system. Previously, the equipment retrieval process for their medical machine demonstration was done manually using Excel via WhatsApp. This raises several problems such as mismatched stock between storage & stock listed in Excel provided via WhatsApp, or it could be that the machine they have is only 1 but the other sales team also need to take it to a different place at the same time.
Eannovate provides a digital & visual experience for idsMED Indonesia by utilizing a Sleek Internal website & Custom Mobile Apps Development.
With EANNOVATE’s UniTrack product-based website & mobile apps, the idsMED sales team’s flow booking equipment & schedule becomes easier and more effective with the custom that follows idsMED’s operational flow. The integration of customer data can also be done more easily using Dynamics AX.
idsMED Indonesia now profited from their Internal Website & Demo Unit Apps, where the website & applications are being used by more than 300 users every day. idsMED Indonesia also can reduce their risk for double-booking to 0%, increasing their rate response up to 200% and reducing missing or broken equipment by 50%.