Before using the website & mobile application, Rantai Laut is facing some difficulties reaching a broader scope of their target audiences in Indonesia. They are doing the offline transaction for selling equipment for fire fighting products. The order process via WhatsApp is a bit difficult to do because every admin needs to repeat and input the order to their system that possibly causes any human errors. This can happen since every admin or staff must be able to understand and list every product that they have from the customers, where there are so many various variants of their products.
Rantai Laut is using EANNOVATE services that are ReOrder, Android & iOS Mobile Development, and Web Development to help them make the order process faster & easier from their distributor to the customers by integrating a well-designed website platform & mobile app version with a clearer visual appearance and easier navigation. The order notification can be received instantly without any delay. Their potential buyers also can learn more about their products comfortably by using the website platform and Belifire mobile apps.
By using a website, Rantai Laut can build a more loyal audience in it (direct channel) without relying on manual platforms. And Their potential customers also can learn more and comfortably with a well-designed visual interface, clearer, & easy navigation about their products & services through the website and Belifire mobile app.In this pandemic situation, Rantai Laut’s customers still can order their products in a fast and easy way and also track their orders instantly by using the website and mobile app. Without adding more operational sales, they can handle large orders from their customers right away.